Q: Is the neckband style comfortable if I use it while traveling?
A: You can keep it in your neck while not using it as it will remain tangle-free because of the magnetic ear-tips, it is very much comfortable and you will not feel a heavy neck because of its lightweight.
Q: What is the delivery cost of the product?
A: There is no extra delivery cost if you order the product from the Vplak website. The delivery is free of cost. You will only have to pay for the product.
Q: For how long can I play the music?
A: The Level U Wireless provides up to 10 hours of music playback, 11 hours of voice calls and 500 hours of standby time.
Q: What is the warranty period for these in-ear headphones?
A: This Samsung Level U comes with a warranty period of 1 year given by the company. The warranty card comes along with the product when it is delivered.
Q: What is the sound quality offered by these wireless headphones?
A: These headphones will give you a crystal clear sound quality because of the noise-reducing and echo-reducing NR and EC technology.
Q: Are these headphones heavy to be carried along on outdoor trips or business tours?
A: The lightweight of 104 grams makes it very easy for you to carry it along anytime, anywhere. It has 2.6 cm x 16.1 cm x 18 cm of dimensions which will fit in easily and anywhere not occupying much of your space to carry it along
Q: What is the battery life of these wireless in-ear headphones?
A: The battery is really great and the device does not get heated up after long hours of playing. It is very much comfortable and fits easily into our ears without any problem.
Q: What are the color variations for this device?
A: These Samsung Level U wireless headphones are available in two different colors which include Gold and Black Saphire, so you can make the right choice as per your interest.
Q: Is there any voice-call facility?
A: Yes, this device has two built-in microphones, and it delivers an accurate and clear sound for a conversation on voice calls.
Q: How is the connection made by these in-ear wireless headphones?
A: The Bluetooth version 4.1 used here makes a strong connection with your paired device. It works well with A2DP, HSP, HFP, AVRCP Bluetooth profiles. Also, it has the facility to connect with Micro USB and 3.5mm headphone connector.